|
Goal
Setting
Copyright ©
All rights reserved
By Ken Chapman, Ph.D.
Ken Chapman & Associates, Inc.
Several years ago, Time magazine invited two
hundred “leaders” to Washington, D.C. to deliberate on the nature of
“leadership.” Represented was every sector of American life–business,
industry, education, athletics, the arts, the press, and government. From
each sector, the very cream of the crop was in attendance. The group worked
for a week — meeting in small groups, writing position papers, and trying in
other ways to pin down their elusive subject. It might appear that such a
widely diverse group would have difficulty arriving at mutually agreeable
conclusions. But at week’s end, there was an amazing agreement on two
points. First, the group agreed that leadership is leadership, whether it
is exhibited by a coach leading the team to victory, a general leading the
troops to battle, or a supervisor leading his or her employees to higher
levels of productivity, success, and excellence. Secondly, and most
significantly, the group agreed on an important quality of leadership
behavior: Goal Setting.
One of your foremost functions as a
supervisor is leading your employees to higher levels of achievements. Goal
setting is a powerful tool that can enhance your success in this challenge.
To stay competitive in today’s economic
climate, business has to become more productive. One way to improve
productivity is to make better use of the organization’s human resources by
doing a better job of managing.
Goal setting is a proven and reliable
management technique recognized by all major theories of work motivation.
Yet few organizations or supervisors use the technique systematically.
Goal Setting is something you already do —
sometimes
While very few individuals or companies use
goal setting as a systematic tool to achieve important goals, most people
already set goals far more often than they realize.
People are constantly on the move, engaged in
two forms of travel. Occasionally, they travel from place to place, city to
city, and continent to continent. Continuously, they travel through time:
moment to moment, day to day, and year to year. Curiously enough, most
people approach these two forms of travel in completely different fashions.
In most instances, more time and effort is put into the planning of the
occasional journey than is put into the continuous journey through time.
For the first type, traveling from one place
to another, there is usually a purpose. Perhaps it is a vacation, a visit
to friends or relatives, a business endeavor, or any combination of these
and other reasons. The trip is assigned a purpose, and therefore, has some
meaning to you. A date for departure and arrival is set. A means of
transportation is chosen and scheduled. An itinerary is developed of things
to be accomplished upon reaching the destination. A map is plotted or a
route is chosen. Climatic conditions are studied and appropriate clothing
is selected and prepared. Costs in money and time are evaluated. A
communications system is established so that the people you expect to meet
are notified in advance and those who remain behind are kept informed of
your whereabouts in the event of an emergency. Obstacles are anticipated
and planned for, such as having a spare tire in the car or a magazine to
read if the plane is delayed. All of this involves planning and organizing
with forethought. The planning process is usually accompanied by an
enthusiastic anticipation of the journey. What might appear to be a
somewhat complicated process when analyzed in detail is usually a relatively
easy task and necessary if the journey is to be a successful one.
The continuous journey through time, however,
is usually less well planned and organized by comparison. Yet it is the
most important journey you will ever take, and you only make it once. You
need only ask yourself, “Where have I been going for the last few years,
where am I going now, and where do I really want to be a few years hence?”
to discover that you have not planned your life, your future, with the
precision and thoroughness that you have planned your vacations. Your
journey through time is more random and often lacks the direction which you
give to a trip from place to place. Unfortunately, the success of the
journey is also equally random, dependent upon chance, fate, circumstances,
and a host of other tenuous factors.
In reading the life stories of famous leaders
of the world, a striking similarity emerges; namely they all had one thing
in common, they had a goal and a strong desire to achieve that goal. Their
desire to achieve motivated them to do whatever was necessary to achieve
their goal. An extra job, more knowledge, additional schooling and extra
hours were all merely necessary to achieve their goal. Most of them had
systematic plans of action for achieving goal after goal which were spelled
out in detail. They controlled their own destinies rather than letting fate
or circumstances control them. They were future-oriented, looking forward
with anticipation toward the attainment of their goals, rather than looking
backward and wondering where all their time had fled.
Goal setting gives meaning and purpose to
life. It serves as a continuous source of motivation in the pursuit of all
your activities. When you have clearly defined goals, the pathway to
achievement becomes as exciting an experience as the attainment of the goal
itself.
The message is clear. To be as successful an
individual and leader as you have the potential to be, you must set goals
and develop a plan for attaining them. Far too many people do not set goals
for their lives in a conscious manner. They only attain a fraction of the
success they are capable of achieving. If goal setting is such a critical
process for success, why then do so few practice the process? The reasons
for this are many. Far too often though, the reason is simple: we’ve never
done it before. When we are young, parents plan much of our early life to
the minutest detail. As we grow, schools and other social institutions take
over the planning. A restricted number of choices are given to us, and as a
result, we learn little about self-direction. As a consequence, we find
great numbers of individuals today who are at a loss in planning their own
destiny and adding some significance to their lives. Their lives and their
activities are directed by others. They have never experienced the thrill,
excitement, and power of taking control of their own life . . .and without
mastering the art of goal setting, they probably never will.
This is not the case for you! As you proceed
through this program and begin to methodically set meaningful goals in all
areas of your life, you will begin to discover that many areas of your
personal and professional life will take on a new excitement. You will
begin to discover that there is much to be achieved and rewards and
satisfactions to be gained. Your life will begin to take on meaning and
your everyday activities will become purposeful. You will soon find that
you are using your creative ability and potential more fully. You begin to
develop the supreme confidence and excitement that comes from a sense of
purpose. You will discover, perhaps for the first time that you are truly
in charge of your future.
Success never happens by accident. It
happens because you have a goal and a plan, and plenty of determination to
see them through.
What Goals Are
A goal is an objective, aim, target,
mission. A goal is what you aim at. Goals give you a daily sense of
purpose and mission in life. Goals give life the same direction that a road
map gives a trip, or a rudder gives a ship. If a steamship lost its rudder
in mid-ocean and began circling around, it would soon exhaust its fuel
supply without reaching shore, despite the fact that it would use up enough
energy to carry it to shore and back several times.
The individual who labors without goals and
plans resembles the ship that has lost its rudder. They may work very hard,
yet they never seem to get anywhere. Hard labor and good intentions are not
sufficient to carry you through to success. In fact, the key to success
lies not in working “harder.” The key to success lies in working
“smarter”–getting more done in less time and with seemingly less effort. As
the saying goes, “a professional is one who makes a difficult task look
easy. An amateur is one who makes an easy task look difficult.”
What Goals Do
Goals give meaning and a sense of purpose to
your efforts and existence. Most importantly, your goals give your life the
direction and meaning you want! How many times have you heard: “If
only I had it to do over again?” The tragedy of that statement is twofold.
Number One: We will never have it to do over again. Once time is spent, it
can never be re-spent. Number Two: The person who says that would never
have had to say that IF they took the time and energy to establish their
goals for tomorrow, today.
If you question the importance of goals, just
ask yourself some of the following questions. If you had six months to
live, how would you change your life? Whom would you live with and where?
How old would you be if you didn’t know your age? What would your job be?
What would your personal productivity be? How would you change your
attitude about helping others? What would your relationships with your
employees look like? How would you relate to your children?
The satisfaction of having lived a full life,
achieved happiness and fulfillment, comes only to those who determine today
what they want tomorrow to bring. Goal setting is important to your success
personally and professionally.
Benefits of Setting Goals
Goals provide you with a tracking system and
a means of keeping a record of your achievements and successes. There is
wisdom in the phrase, “Nothing succeeds like success.” To be able to see
what you have achieved enables you to see that you can achieve yet more.
When you look back on difficult periods and what seemed to be insurmountable
odds, you discover you made it through. You were able to overcome
tremendous odds and can overcome them again in the future. All of your
can’ts become cans – your shouldn’ts become shall’s and your don’ts become
do’s.
Goal setting assists you in decision making.
Once you have a firm idea of what you want and where you are going, a great
many decisions fall automatically into place. You eliminate the randomness
of your actions and activities, thus reducing the number of insignificant
decisions in which you were formerly involved. Much of the physical and
emotional energy spent in continuous decision making of an insignificant
nature can now be redirected into achievement-oriented efforts.
Goals help you operate on a day-to-day basis
with singularity of purpose and determination. You become less occupied
with extraneous thoughts and wishful thinking. Your attention is directed
toward reaching your goals.
Goals help you discover a form of self
motivation which can be sustained throughout long periods of time.
Motivation that stems from within yourself is less likely to be diminished
or affected by outside forces. Your up-and-down periods, which you had once
considered natural begin to move upward with greater frequency. You are
systematically gaining control over your own destiny.
Goals help you build confidence in yourself
and your ability to succeed. By achieving one goal, your confidence in
achieving another strengthens.
Goals raise productivity. Studies show that
when productivity is measured, productivity will increase. Goal setting
gives you a method to measure productivity.
Goals will improve work quality. Goals give
a person ownership. What heretofore may have been a “task” to be
completed becomes a personal goal to be achieved. Most people have pride in
their achievements and will work harder for an even greater quality because
it is theirs.
Goals help to clarify management’s
expectations of employee performance. When both the employee and you are
clear on each of your roles and expectations, both will work harder to meet
those expectations.
Goals relieve boredom by introducing
challenge and a sense of purpose. By turning tasks into goals, a whole new
set of standards are introduced along with a new attitude about those
standards. What may have previously been dull and boring now has new
meaning.
Goals improve employee satisfaction by
providing specific accomplishment points. This allows for regular
opportunities for an individual to feel the satisfaction of achieving a goal
and thus feeling the “thrill of victory.”
Guidelines for Setting Goals
1. Goals must be realistic and attainable.
Goals set too low are merely chores to be accomplished with little effort
and little sense of achievement. Unrealistic goals or goals too high are a
form of self deception. Goals must be set sufficiently high so that some
effort must be exerted to reach them. There must be an element of
stretching or striving inherent in them if a sense of achievement is to be
realized.
2. Your goals must be consistent with your
own system of values. It will be impossible for you to be excited about a
goal that violates your standards, values, or beliefs.
3. Goals should be as specifically worded as
possible. By being specific in setting the goal, you become more specific
in visualizing its attainment. Steps toward achievement can be dealt with
in greater detail and rewards are easier to identify.
4. Goals must be rank-ordered and a priority
must be placed upon each of them. After you become involved in goal
setting, you will soon discover that most goals are interrelated, and that
the process of ranking them helps you to establish realistic time frames and
a series of deadlines which facilitate their achievement.
5. Goals should be stated positively. One
of the keys to achieving goals is the ability to visualize your goal. The
more clearly that you can imagine the achievement and the rewards, the more
likely you are to attain the goal. It is imperative that you visualize your
goal. Remember, the mind cannot visualize a negative. For example, let’s
say that your goal is “not” to lose your temper. It’s difficult to clearly
visualize “not” doing anything. By converting this same goal into a
positive statement such as, “I will calmly communicate with my employees,”
you can begin to visualize yourself in a calm state communicating
effectively with your employees.
6. Goals must have rewards that can be
visualized. When you can envision an end result that you really want, that
visualization provides a powerful source of motivation.
7. Goals must receive your full commitment
to their attainment. Unless you are emotionally, ethically, and
intellectually committed to the goals which you have set, they will not
represent ends to which you could subscribe with conviction and
determination.
8. Goals must expand beyond your present
needs. A satisfied need is no longer a motivator. There must exist a
realistic distance between where you are now and where you desire to be at
some future time in all areas of your life.
9. Goals should contain behavioral changes.
Since goal setting is the process of going from one point to another, it
stands to reason that some change will be required. These behavioral
changes should be incorporated into your goals program.
Understanding the
nature of goal setting will be extremely valuable to you in establishing a
specific direction for the different areas of your life. The travel through
time and space — your most important journey of all — will have the
predictability that comes only through careful planning.
For more information about
Ken Chapman and Associates’ Leadership Development Programs, contact Ken
Chapman at 205.366.0265 or email Ken at
kchapman@leaderscode.com.
<END>
Click
for Printable Version |