“As sand through the hourglass, so go the
days of our lives.” This bit of sentiment is unfortunately true and in
approaching the problem of managing and controlling your use of time, we
must acknowledge the inherent wisdom of that saying. Your life is like
a giant hourglass which is slowly, but persistently, in the process of
passing by. While this analogy may be uncomfortable, it does serve to
put the situation in context. When you recognize the boundaries of time
itself, you realize the need to focus on a better understanding of time
and how you can manage it more profitably.
The essential task of management is one
of wisely using resources whether they be people, machines, or dollars.
Time is also a resource and can be subjected to the management cycle of
planning, action, and control. The rewards you can expect from more
effective use of your time will include greater efficiency, higher
profits, fewer problems, increased productivity, and, more importantly —
more time.
There are a couple of unique qualities
which time as a resource exhibits, however. One is obvious; time is a
fixed asset. It doesn’t expand or contract with the market, the
weather, or politics. It’s fixed and immutable. There are sixty
minutes in an hour, twenty-four hours in a day, and so many hours in a
lifetime. There is absolutely nothing that can be done to increase it
or extend it, to speed it up or slow it down. Another unique quality of
time is its perishability; once it’s gone, it can never be recaptured,
recycled, or reused.
When you view time as a resource, you
view it either as a valuable or an inexpensive commodity. You treat
most valuable resources with care, and use them to gain the maximum
return from your investment. With resources that are cheap, you often
have a tendency to be a bit more casual, careless, and wasteful. As you
begin to consider ways to use your time more effectively, analyze your
attitudes about the value of your time.
Another way to view the value of your
time is to ask yourself: When I play, am I getting full value out of my
time? When I work, am I getting full productive value out of my time?
When I relax, am I getting full relaxation value for my time? Or, “Do I
mix and confuse all of these so that full value is never experienced and
realized?” Relaxation time can be contaminated by worrying about work;
work time can be contaminated by thinking about play. If, however, you
effectively use each of these time periods wisely, you will soon
discover that there is ample time to effectively participate in all
types of activities which are important to you.
Perhaps the most important observation
about time as a resource is this: it is an essential ingredient to the
achievement of all of your personal and organizational goals. As such,
the obstacles which stand between you and the wise use of your time must
be addressed. Do you want to develop a closer relationship with your
children? What’s standing in your way? Time. Do you want to earn a
promotion or change careers? What stands in your way? Lack of
preparation or knowledge? What keeps you from getting the required
knowledge? Time. Do you want to be more productive, make more money?
What stands in the way? More productive work time. How do you get it?
The answer is painfully obvious: since you cannot get more time, you
have to get more out of the time you’ve got. And that is essentially a
management problem.
Planning Your Time
The first step of the management cycle is
analyzing and establishing a relationship between what you want to
accomplish, what you’re currently accomplishing, and the resources you
have at your disposal. In many ways, this is the most difficult step in
time management. It demands that you examine what you would really like
to accomplish, and then it demands that you examine what you are
accomplishing presently.
What you are currently accomplishing can
be determined by a factual, realistic analysis of how you are currently
using your time. All that is required is that you keep a log of your
actual time use over a period of five typical days. That sounds fairly
simple, and it is. And yet, it is resisted and discounted by many
people for an equally simple reason: it is psychologically threatening.
Something within us fears that a record of how we use our time may
reveal some behavior patterns we would rather not confront. We may see
in such a log, absolute evidence of our wastefulness. We may quantify
idleness and procrastination. We may give substance to a deep-seated
fear that we are really not, after all, making much of a contribution.
In reality, such fears are usually groundless and unfounded. Most
people are surprised at what this analysis reveals on the positive
side. They find confirmation to their notion that they are interrupted
too much in their work, or that they are forced by habit or some other
factor to spend too much time on a relatively unimportant item. But
now, instead of a notion or an impression, you have a data base from
which to plan. Just be sure that, before you do your analysis, you
check your attitude and commit to following through with a five-day
log.
A familiar analogy from financial
planners may help. They tell us that most people have negative thoughts
about living within a budget and view a budget as a restrictive device
which prevents them from doing what they want to do. In truth, however,
a budget is the essential device which enables them to do what
they want to do. And so it is with time management, the more effective
you are at time management, the more time you have. Effective time
managers are cheerful, happy people who seem to always have time. They
get things done and still have time to read, engage in sports, pursue a
hobby or simply socialize.
Taking Action on Your Time Plan
The second step in time planning involves
looking at how you spend your time and reconciling that with how you
want to spend your time. This is, in essence, a form of goal setting.
The “Time Use Questionnaire,” which is included at the end of this
article will guide you in analyzing and interpreting the data your
analysis provides and it will suggest some categories for time goals.
One goal source to consider at this point is your job description. It
contains a relative “proportioning” of tasks and responsibilities and
probably suggests some built-in priorities.
You enter the action phase of time
management when you move to implement the time-use goals you have
established. One of the things you will quickly discover is that many
of your choices about how you use time are habitual. It is one thing to
analyze your time use and set goals for its improvement; it is yet
another thing to adopt the necessary behavioral changes that make that
possible. There are four practices you can adopt which will help you
take action on your time plans:
1. Write. Put your daily plans
in writing. Use a pocket calendar system that provides enough space for
you to write your schedule Use your daily planner daily. Use your time
effectively and efficiently. Plan your activities. Remember it’s your
life and your time! Use it or lose it!
2. Prioritize. Plan your daily
time use by listing your activities in order of their priority. Often
two columns are helpful for this task. One labeled “Must Do Today” and
another labeled “Should Do Today.” This exercise in itself is
motivating. It is exciting to be able to strike out all the things
accomplished in the “Must” column and also strike out things in the
“Should” column. One usually transfers those items remaining in the
“Should” column to the next day’s “Must” column. As you begin to
transfer fewer and fewer of your tasks to the next day’s calendar, you
find yourself discovering larger and larger blocks of time available for
creative use. You have freed up time, not restricted it.
3. Delegate. Many of the tasks
which you are presently performing can be delegated so that your time
can be devoted to more important leadership functions. Where you are
free to delegate and where you have the confidence in the reports to
delegate, by all means do so. The time spent in developing the report’s
ability to handle the task might be extremely short in comparison to the
time you will gain by having relieved yourself of it.
4. Learn to say no. One of the
most important words in our vocabulary is the word “no.” The desire to
be courteous, polite, and socially accepted prohibits us from turning
down numerous requests. The inability to say “no” is related to an
attitude formed early in life. The best way to change this attitude is
to begin saying it and observing the results. You will probably be most
excited about the fact that the word “no” has a positive meaning for you
because it salvages some of your very valuable time.
The well organized life leaves time for
everything — for planning, doing, and following through. Begin in small
ways. Make it a rule to be systematic and orderly when dealing with
your mail and memos. Lay aside only those items which really need
further thought or information.
Controlling the Use of Your Time
The final phase of the management cycle
is that of controlling, and that is a critical function when it concerns
the management of time. Unless you control your time, your time will
control you. The nature of life and work is that many things compete
for your attention and many people compete for your time. If you are to
preserve the gains you have made thus far in your management of time, it
is essential that you give some thought to a continuing program of time
control. Controlling time means less stress and anxiety.
The biggest enemy of time is habits,
time wasting habits. Insidiously, these habits work their way into
the seconds and minutes of our day. As soon as we think we have
eradicated all time wasters, we are surprised to see that new ones have
appeared, overnight, like a field of dandelions. Professional managers
are aware of the nature of the problem and fight fire with fire. They
make a habit of periodically analyzing their use of time. Many time
management consultants recommend that managers make a formal analysis of
their time use three or four times a year. This seems like good counsel
and is simple to do. By making a habit of analysis, you continually
review your strengths and nip time wasting habits in the bud.
One of the most common time-wasting
habits is procrastination — the habit of needlessly putting off things
that you should do. Procrastination is caused by negative attitudes,
fear of failure, inertia, and/or lack of planning. It does more than
almost any other habit we have to deprive us of satisfaction, success,
and happiness. More than two centuries ago, Edward Young wrote:
“Procrastination is the thief of time.” In fact, procrastination is
much more. It is the thief of our self-respect. It nags us and spoils
our fun. It deprives us of the fullest realization of our ambitions and
hopes.
When things are put off until the last
minute, we create pressure. Every step finds an impediment. We push
ourselves into blundery by having to make hasty decisions and judgments
and it actually becomes harder to do things. Herein lies the paradox.
By trying to take things easy, we do not make it easy — actually we make
it harder. It is possible to spend more energy in figuring out
ways to escape a task than is necessary to accomplish it in the first
place.
Do you remember postponing that report
you should have finished on Wednesday? On Thursday and Friday, you
found yourself loaded with important jobs and had to work over the
weekend (now without secretarial help and without people you could have
gone to for quick answers) to get it ready for that Monday morning
meeting. Or perhaps you procrastinated about visiting a sick relative
until it was too late.
No one escapes his or her quota of
difficult or unpleasant tasks. It is often these tasks which contribute
most to our success. You will make great progress when you realize that
they will not fade away if you ignore them or procrastinate. Eventually
you have to roll up your sleeves and dive into them. Learn to do the
unpleasant things first, get them out of the way so that you can do the
things you like to do last.
Effective time managers have overcome the
habit of procrastination by replacing it with a Do It Now habit.
As Samuel Smiles said: “People who are habitually behind in their work
are as habitually behind in success.”
There is another way in which analysis
can help you control your time: analyzing the time-use consequences —
the “time impact” of all new devices, procedures, and responsibilities.
An executive who installs a new kind of speaker phone to save time may
discover that the device actually wastes time if time is spent regularly
answering the question: “Why do we sound like we’re in a tunnel?”
Likewise, you might discover that agreeing to help out with the
Christmas party makes it impossible for you to meet a production
deadline. The point is simple: everything has a time price. Make sure
you want it and can afford it before you buy it.
Always schedule your time. List the
various jobs or activities you must do or would like to do on the day
you would like to do them. Estimate the time needed for each job and
schedule it both on your MUST DO list and in the appropriate time slot
for that day. Check each project or task off as you complete it!
A final tip for controlling your time is
to begin to think in terms of target dates or deadlines. Deadlines
possess a curious and potent quality. The force which a deadline is
able to exert upon your behavior affects not only your physical
condition, but also your mental and emotional states as well. It is a
force which mobilizes you for action and heightens your awareness and
energy. As a deadline approaches for completing a task, your efforts
are frequently doubled or tripled to meet that deadline. Target dates
are a critical component of any action-planning process for goals
achievement. Deadlines provide a simple, but valuable tool to aid you
in tapping some of your potential energy and applying it in a
predetermined direction. Remember, time can be your friend or enemy,
your ally or your competitor. It can be regarded as a valuable and
expensive resource or shrugged aside as cheap and inexhaustible. The
choice is yours to make as you desire. If you wish to be an achiever,
however, you must put time to work for you and your goals.
Until you can manage your time, you will
always be one step behind! You are so busy catching up on yesterday’s
tasks; you have no time to plan what you are going to do tomorrow. When
you become a time manager, you become more productive, experience less
stress and anxiety, and have more time to enjoy your life.