Ken Chapman & Associates, Inc. offers select articles and resources to our clients and friends as a part of our growing Learning Library. We hope you will find these copyrighted materials helpful in your business and in your professional or personal development. If we can answer any questions you may have about any of the resources, please let us know!
 

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ActóDonít React
 

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Featured Quote


 
During a busy day of shopping, a woman didn’t realize she’d lost her purse until a little boy ran up to her and returned it. “Hey, Lady,” he said, “You left your purse over by the towels.”
“Well, aren’t you a little prince,” the woman said as she patted the boy on the head. “Hey, wait a minute,” she said, “I had a fifty-dollar bill in my purse. Now I have two twenties and ten singles.”
“That’s right,” the boy replied. “The last time I found a purse the lady didn’t have any change for a reward.”
Leaders recognize an opportunity for recognition or praise when it presents itself. ‚ĒÄ Ken Chapman, Ph.D.