Ken Chapman & Associates, Inc. offers select articles and resources to our clients and friends as a part of our growing Learning Library. We hope you will find these copyrighted materials helpful in your business and in your professional or personal development. If we can answer any questions you may have about any of the resources, please let us know!
Listening is one of the least used strategies for building trust and motivating team members. Listening is caring and team members appreciate an empathetic hearing even when the circumstances can’t be changed. Leaders know the value of listening.
─ Deb Miller ─
Ken Chapman & Associates, Inc