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The Code

Leaders choose their attitude. Leaders have an intrinsic understanding that while we cannot always choose what happens, we can choose our response. Leaders know to remain positive in the face

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The Code

Leaders are not afraid of praise. They let others know what they are doing well. Leaders know that another’s success is also a success for them. ─ Whitney Tate

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The Code

When disappointed, frustrated, or offended leaders do not react. They choose a thoughtful response aimed at elevating what others have lowered—human behavior. ─ Ken Chapman, Ph.D.

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Florence Nightingale, who is considered the founder of modern nursing, attributed her success to “having never offered an excuse or accepted one.” An excuse is an effort to avoid accountability.

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The Code

The American Psychological Association asked 4,000 supervisors this question: “What do your team members want?” Sixty-two percent responded: “A paycheck.” When their team members were asked the same question, fifty-eight

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