Cherri Lee, Director of Human Resources at Automation Personnel Services, Inc., shares takeaways from years of working with and leading remote teams. Automation is an industrial staffing company with thousands of team members based out of over 30 locations across the US from the Atlantic to the Pacific. How directly accessible should a director or manager be to team members on the front lines, remotely or otherwise? Why is trust in an organization important to making problems less expensive and more quickly addressable? How do you build trust at different locations? How do you have conversations with team members about how to maintain a high behavioral standard, no matter what the other person says or does, and not "give back what they may have gotten"? How can you help your team avoid taking work issues personally, "like a punch in the nose"? How do you effectively pause and evaluate whether your team members, far and wide, are in the right role for their strengths? How is Automation adjusting in the short-term with more remote team development using Zoom and other tools? What's Automation's long-term expectation and desire related to virtual vs in-person? How does Cherri maintain balance between stressful work days and personal life?
>Books Recommended by Cherri:
- Traction, by Gino Wickman
- Leader's Eat Last, by Simon Sinek