Debra Miller examines why change implemented in the workplace is often difficult, resisted, and costly. She provides a clear 7-step process for leading change management effectively, replete with examples. Where must a leader start? What must be done along the way?
Deb is the Managing Principal and Chair of the Board of Ken Chapman & Associates, Inc. She has managed numerous large change initiatives throughout her career. She assists and advises clients on how to map and lead thoughtful change that is manageable, garners faster broad buy-in, and is cost-effective.