If a person simply will not take the high road, you can’t stop them. Not everyone believes they need the goodwill of others. There are always employees who think they know everything and can do anything. Most annoyingly, they “know” what cannot be known! Then there are those confident but humble employees. They are wise in the way that a good person is wise for having absorbed life’s lessons. They know the value of goodwill. They welcome what others bring to the table. Don’t waste your mental energy on the know-it-all. Rather, be grateful for the good and decent to be found in every workplace.
─ Ken Chapman ─
Ken Chapman & Associates, Inc.