Articles

Fair Play

Fair Play By: Ken Chapman, Ph.D. To listen to an audio version of this article, click here: Ken Chapman and Associates, Inc. · Fair Play   We have all heard people arguing. Sometimes it sounds a bit funny and sometimes it sounds more serious. However it sounds, I believe we can learn something important from …

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Excellence Versus Perfection

Excellence Versus Perfection by Ken Chapman, Ph.D. Listen to an audio version of this article by clicking here: Ken Chapman and Associates, Inc. · Excellence Versus Perfection The discussion usually begins with this statement: “I’m not perfect, but I’m doing my best.” The statement implies human imperfection is a barrier to excellent performance. Most people …

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Performance Management and the Disciplinary Conversation

Performance Management and the Disciplinary Conversation by Ken Chapman, Ph.D.   Listen to an audio version of this article by clicking here: Ken Chapman and Associates, Inc. · Performance Management And The Disciplinary Conversation   Almost inevitably, one or more of the people who report to you will act in an unacceptable way.  An hourly …

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