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The nature of change is that it produces fear──fear of losing the familiar and fear of the new and unknown. So change requires courage. Leaders know that courage is not

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The Code

Reality is whatever refuses to go away when I stop believing in it. Or, stated another way: Hope is not a strategy! However, leaders know a well-designed and executed strategy

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Leaders know that doing what you love means dealing with things you don’t love. And, the failure to deal with what you don’t love will, sooner or later, prevent you

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Leaders know and live trust: Do what is right. Deliver what is promised. Be the same person, whatever the circumstances. Be Accountable. Leaders build trust by being trust. ─ Ken

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Leaders understand that people matter. Even when a team member requires guidance or a reprimand, a leader remembers the team member’s value and treats him/her in a way that affirms

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When deadlines are looming and economic storms are raging, a leader walks toward the difficulty. Walking a team through challenging times requires a leader who takes the first step. Courage

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Leaders know diversity is about raising, not lowering, the standard. Teams are measured by the diversity [ethnicity, gender, experience and thinking style] they attain — and the unity they retain.

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