The Code: Insights from the Front Lines of Leadership

The Code

The American Psychological Association asked 4,000 supervisors this question: “What do your team members want?”
Sixty-two percent responded: “A paycheck.”
When their team members were asked the same question, fifty-eight percent said: “A little appreciation for going the extra mile.”
Leaders know the best people value pride of workmanship and the best leaders do as well. ─ Ken Chapman, Ph.D.