Ken Chapman & Associates | Leadership Development, Ethics, Risk Management, and More

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The Leader's Code

Professional Development for individuals and organizations that can transform cultures, people, and processes.

KCA Resources

Explore some of the many resources used to move organizations in the right direction.

We Are An ORGANIZATIONAL &
INDIVIDUAL PROFESSIONAL
DEVELOPMENT FIRM

Ken Chapman & Associates, Inc. provides organizational and individual professional development services to business and industry throughout North America and Australia. Services offered include leadership development, team and individual assessments, team building, conflict management and performance management processes, culture transformation initiatives, and behavior-based training for health and safety issues. We’ve been making positive differences with our clients through our value equation “Committed to People, Profit and More” for over 40 years. Our foundational purpose is to engage our client in development that will produce an increasing level of personal and professional effectiveness in any arena in which he or she interacts. LEARN MORE ►

OUR SERVICES

LEADERSHIP DEVELOPMENT

The Leader’s Code and Your Organization

PEER FACTOR

Beyond Behavior-Based Safety Programs

COMMUNITY WORKS

Forming a Community Culture within an Organization that Works

WOMEN’S LEADERSHIP

Overcoming the Unique Challenges Women Face in the Workplace

PERFORMANCE MANAGEMENT

How to Lead One’s Self, While Helping Others Lead Themselves

TEAM BUILDING

Developing Skills in Team Dynamics and Team Leadership

EQUALIBRIUM

Overcoming the Unique Challenges Women Face in the Workplace

ETHICS/RISK MANAGEMENT

Knowing Right from Wrong and Demonstrating Ethical Behavior

PROFESSIONAL ETIQUETTE

The Essentials of Etiquette for Professionals

SKILL EVALUATION

Services and Evaluations for Understanding Skills Within an Organization

COMMITTED TO PEOPLE, Profit and More

KC&A FEATURED TOPICS

New KC&A President Named

Ken Chapman & Associates, Inc. is pleased to announce the selection of Derek Conrad Brown as president of the forty-year-old firm. Derek originally joined KC&A

Brain Chatter Podcast Launch

We are pleased to announce the launch of our podcast, Brain Chatter. Click here to listen. Episodes will also be uploaded to major podcast platforms,

What is The Leader’s Code?

So what is The Leader’s Code? Watch a video that is less than 4 minutes and let Dr. Chapman explain it to you. TLC Promo

Like Us On Facebook!

Ken Chapman & Associates, Inc. is now on Facebook. ‘Like us’ to receive our weekly Code leadership quotes in your Facebook news feed! Our Facebook

The Code: Insights from the Front Lines of Leadership

There is one guaranteed outcome to losing one’s temper: lost respect. And nothing spreads faster than news of poor behavior. A wise leader knows the logical action to take in a maddening moment is to step away and regain composure. Logical responses trump emotional reactions. ─ Derek Conrad Brown ─ Ken Chapman & Associates, Inc

If a person simply will not take the high road, you can’t stop them. Not everyone believes they need the goodwill of others. There are always employees who think they know everything and can do anything. Most annoyingly, they “know” what cannot be known! Then there are those confident but humble employees. They are wise in the way that a good person is wise for having absorbed life’s lessons. They know the value of goodwill. They welcome what others bring to the table. Don’t waste your mental energy on the know-it-all. Rather, be grateful for the good and decent to be found in every workplace. ─ Ken Chapman ─ Ken Chapman & Associates, Inc.

Leaders are not afraid of praise. They let others know what they are doing well. Leaders know that another’s success is also a success for them. â”€ Whitney Tate

If you can keep your head when all about you are losing theirs . . . You may recognize the opening line from the poem If. Kipling wrote those words in 1895, yet today we know his advice was right on target. Approximately 2/3 of the population has no real-time awareness of their emotions. If you “keep your head” you increase the chance of a constructive response. Better to offer a thoughtful response than perform damage control for an emotional reaction. â”€ Deb Miller

The great American humorist, Will Rogers, once made this comment: Nothing is more uncommon than common sense. Leaders know that the obvious is not always obvious. Just because something “makes sense,” to me, does not mean it “makes sense” to everyone. Leaders know when to make common sense a bit more common. -Ken Chapman, Ph.D.

Leaders understand the value of humor. Nothing cleanses the mind like a good belly laugh. Laughter releases endorphins, your body’s natural pain relievers. Laughter has proven to lower blood pressure and reduce stress. Leaders take their job seriously, but not themselves. The ability to laugh at oneself is a hallmark of a self-confident leader. ─ Deb Miller ─ Ken Chapman & Associates, Inc.

One twenty-fifth of the energy released by an incandescent lightbulb is light. The rest is heat. A typical LED bulb virtually reverses this light to heat ratio—an improvement which required years of thoughtful effort. Leaders know solutions which are “good enough” today must be improved upon for a sustainable tomorrow. â”€ Ken Chapman, Ph.D.

Saying what needs to be said, when it needs to said, in the manner in which it needs to be said, makes a leader vulnerable ── vulnerable to the assertion of not caring about employees. Leaders know the best caring is saying what needs to be said, when it needs to be said, in the manner in which it needs to be said. ─Ken Chapman ─ Ken Chapman & Associates, Inc.

Industrialist Henry J. Kaiser said, “When your work speaks for itself, don’t interrupt.” Leaders knows when to speak up and when to keep their own counsel. If the work product doesn’t speak for itself, there’s little you can add which will make a difference. ─ Deb Miller─ Ken Chapman & Associates, Inc.

The best leaders know civil behavior is not weak behavior. The worst leaders tend to confuse the two. Politeness, even to those who are rarely polite, demonstrates strength. The best employees know this. â”€ Ken Chapman â”€ Ken Chapman & Associates, Inc.

The Leader's Code

KCA Resources

We Are An ORGANIZATIONAL &
INDIVIDUAL PROFESSIONAL
DEVELOPMENT FIRM

OUR SERVICES

LEADERSHIP DEVELOPMENT

PEER FACTOR

COMMUNITY WORKS

WOMEN’S LEADERSHIP

PERFORMANCE MANAGEMENT

TEAM BUILDING

EQUALIBRIUM

ETHICS/RISK MANAGEMENT

PROFESSIONAL ETIQUETTE

SKILL EVALUATION

COMMITTED TO PEOPLE, Profit and More

KC&A FEATURED TOPICS

New KC&A President Named

Brain Chatter Podcast Launch

What is The Leader’s Code?

Like Us On Facebook!

The Code: Insights from the Front Lines of Leadership

CONTACT

MAILING

QUICK LINKS

MESSAGE US

The Leader's Code

KCA Resources

We Are An ORGANIZATIONAL & INDIVIDUAL PROFESSIONAL DEVELOPMENT FIRM

OUR SERVICES

LEADERSHIP DEVELOPMENT

PEER FACTOR

COMMUNITY WORKS

WOMEN’S LEADERSHIP

PERFORMANCE MANAGEMENT

TEAM BUILDING

EQUALIBRIUM

ETHICS/RISK MANAGEMENT

PROFESSIONAL ETIQUETTE

SKILL EVALUATION

COMMITTED TO PEOPLE, Profit and More

KC&A FEATURED TOPICS

New KC&A President Named

Brain Chatter Podcast Launch

What is The Leader’s Code?

Like Us On Facebook!

The Code: Insights from the Front Lines of Leadership

CONTACT

MAILING

QUICK LINKS

MESSAGE US

We Are An ORGANIZATIONAL &
INDIVIDUAL PROFESSIONAL
DEVELOPMENT FIRM