The person most likely to get hurt on the job is experienced and well trained. They know what to do and how to do it. They have had extensive safety training and most of the time they follow safe work practices. The person most likely to get hurt on the job is someone just like your co-worker. Do you have his back? ─ Deb Miller ─ Ken Chapman & Associates, Inc.

Leaders know courage is not the absence of fear. Courage is the judgment that something is more important than fear. ─ Ken Chapman ─ KC&A

By Ken Chapman, Ph.D. Ken Chapman & Associates, Inc. President Ronald Reagan’s popularity in the polls rose and fell like a roller coaster. Shortly after an attempt was made to assassinate him, his ratings soared to nearly ninety percent, the highest on record. But one year later when the U. S. economy was still mired in recession, his approval ratings had plummeted to a low of thirty percent. Every other week, Dick Wirthlin, the president’s pollster, reported the ratings to the president and he now had the unhappy task of telling Reagan the disturbing news. “How are they? What do the figures look like?” Reagan asked. “They are pretty bad, Mr. President. How bad are they? Well, they are as low as they can get,” Wirthlin answered. “So, what do you mean?” pressed the president. “Well, they are about thirty-two percent,” replied Wirthlin. “ Anything lower than that in the…

Buddy McClinton, 2017 College Football Hall of Fame nominee, offers one of the keys to a successful team: “You’re only as good as the person beside you.” It’s not enough to be your best. You have to help your team members be the best they can be. Your success as well as theirs depends on it. ─ Deb Miller

High quality crystal produces a clear ringing sound when struck—hence the phrase “crystal clear.” Leaders aspire to a similar clarity in communicating. Leaders understand the clear correlation between “clarity” and “accountability.” The correlation is built on crystal clear communication. ─ Ken Chapman, Ph.D.

Communities devastated by natural or man-made disasters often rise above the disruption and chaos. In the aftermath of Hurricane Katrina, small towns and crossroad communities across the Mississippi and Louisiana Gulf Coast witnessed the best of human behavior. Neighbor helped neighbor. The sharing of available food and water immediately became the norm—so much so that when state and federal assistance arrived they discovered communities already on their way to getting the proverbial ox out of the ditch. Leaders know the best team members help themselves before expecting the help of others. ─ Ken Chapman Ken Chapman & Associates, Inc.

The human brain’s number one priority is to ensure the survival of its owner. Imagine – 100,000,000,000 brain cells dedicated to your well-being! A leader protects this most valuable asset with a healthy diet, regular exercise, and adequate rest. Take care of your brain so it will continue to take care of you. ─ Deb Miller ─ Ken Chapman & Associates, Inc

Leaders know you create opportunities by performing, not complaining—though complaining is the easier path and the one complainers applaud. ─ Ken Chapman, Ph.D.

By Ken Chapman, Ph.D. Ken Chapman & Associates, Inc. The great American humorist, Will Rogers, once said, “Life is hard under the best of conditions, but it is harder if you are stupid.” I do not think that Will Rogers was talking about people who are terminally dumb. I think, instead, that he had in mind those moments when we make decisions that make our lives more difficult, even complicated. It is probably fair to say that we all go through periods of time when it seems like our lives resemble a soap opera, either through endless crises or confrontations. While crisis and confrontation may be entertaining on television, they make for a frustrating and fairly unsatisfying personal and professional life. Most of us would rather have some peace of mind rather than daily drama. And if we would have more peace of mind and less drama in our lives,…

Leaders know it is not so important to know everything as to know the value of everything—What is worth a leader’s time and what is not? What has durable value and what does not? ─ Ken Chapman ─ Ken Chapman & Associates, Inc.